Delivery and Return Policy

We are pleased to extend our international delivery services to customers worldwide, ensuring accessibility to our products across borders. With delivery times typically ranging from 5 to 8 working days, though often arriving sooner, we prioritize efficiency to get your order to you promptly. Rest assured, in the rare event of any issues or necessary adjustments to your delivery, our dedicated team will promptly reach out to you to provide updates and solutions.

Information regarding your order will be send to you via email with the tracking details and the status of your order. 

Should the need arise to return an item, simply pack it securely and send it to the indicated return address. Additionally, please email us with your request for either a refund or exchange, including the reference name and order number to facilitate the process. Refunds or exchanges will be processed promptly upon receipt of the returned item, provided it is in appropriate condition. It's important to note that items not meeting the appropriate conditions for return or exchange will be sent back to the customer, and no refund or exchange will be processed in such cases.

At our core, we strive to provide a seamless shopping experience, from purchase to delivery and beyond, ensuring your satisfaction every step of the way.

Address for returning:

195 London Road

Mitcham

CR4 2JD

 

Please do not forget to provide your name and order number as well as am email stating that you have returned the item and how you would wish to proceed

 

Thank you